Questions & Answers
Is it okay to tip the Game Coach?
Our on-site Game Coach will work hard to make sure that each of your guests is having an exceptional time. Your Game Coach ALWAYS appreciates a tip for a job well done.
How do I book a party or event?
Click to visit our secure online booking system where you can check available dates and reserve your party well in advance. If you would prefer to give us your information personally, please call toll-free 1-855-405-2842 and then sit back and relax. We’ll bring the fun to you!
What is the Oculus Quest party add-on?
Oculus Quest is THE new virtual reality game system that offers 360-degree unrestricted movement and amazing gameplay. The high-res OLED headset makes it unbelievably immersive. You can add this option to your Mobile Game Party for only $50 at the time of booking.
How do I pay for my event?
We accept Visa, MasterCard, Discover, and American Express. We’ll take care of that when booking the party.
What is your refund/cancellation policy?
A full refund is provided for parties canceled 14 days or more in advance. We charge a $75 fee for parties canceled less than two weeks (14 days) to two days in advance. There will be no refunds for reservations canceled within two days of the event or with no notice. In case of emergencies, you can reschedule with no penalty. If for some reason Mobile Game Party is unable to provide service, a full refund will be given.
What area does Mobile Game Party cover?
Our current territory is the Cincinnati and Dayton metropolitan areas. This is approximately 30 miles from downtown in all directions of both cities. We will travel beyond but may require a fuel and time surcharge depending on the distance of $1.50 per mile.
Do parents have to be present and what are their responsibilities during the party?
We do not require supervision. While parents and adults are free to watch and even participate, you can relax knowing our on-site Game Coach is there to supervise play. Guests ages five and older get the most out of our Mobile Game Parties. We ask that guests under five be accompanied by an adult to ensure the best party experience for all. Very young children with no experience with video games typically do not enjoy our venue.
What if it's rainy or windy?
Mobile Game Party reserves the right to cancel a reservation (at no penalty to you) if there are any heavy rains, strong winds, or other severe weather. We take customer safety and safe operation of our items very seriously.
How many people can play?
Mobile Game Party has four huge Hi-Def LCD screens so as many as 16 people can play at once. We can also link certain games together so up to 16 people can play the same game at the same time! It’s multi-player madness! The theater has some extra space to allow for a few additional people to hang around and watch the action.
Will the Mobile Game Party park where ever I want?
We love to pull right up in front of the curb right in front of your house. We want to make sure we set up in an optimal spot. With proper permissions, we can meet you at a local park or church parking lot. The truck & Mobile Game Party Theater needs @ 26 feet of parking space.
How far in advance should I make my reservations?
We recommend making reservations at least 2 weeks in advance or as early as possible.
What does your Game Coach do?
Our Game Coach will interact with your guests, handle changing games, and consoles & even give instructions on how to play some of the games.
Can we offer food and drinks in the Mobile Game Theater?
Sorry, we don’t allow food or drinks inside the Theater. Feel free to offer anything you would like outside. If alcohol is served at the party, we reserve the right to stop the party early with no refunds if participants become unruly or belligerent.